Customer Support

Have questions or need assistance setting up WireGuard Aether on your Apple TV? We're here to help.

Get in Touch

Reach out directly to our dedicated support team. We reply to all inquiries within 24 hours.

Send Us an Email

Frequently Asked Questions

How do I import my WireGuard configuration to Apple TV?

You can import profiles effortlessly using the QR Code camera scanner built into the app. Simply display your profile's QR code on your mobile phone or camera and point your device to sync instantly.

Does WireGuard Aether collect any of my data?

No. We operate a strict 100% on-device privacy model. Zero connection logs, zero IP tracking, and zero activity logs are kept or stored anywhere outside your local Apple TV.

Can I manage multiple WireGuard profiles?

Yes! WireGuard Aether features a Profile Vault where you can store, rename, inspect, and switch between multiple WireGuard configurations with a single tap of your Siri Remote.

What should I do if my VPN tunnel fails to connect?

First, check that your endpoint address and listening port in your WireGuard configuration file are active and accessible. You can also refer to the built-in step-by-step Setup Guide inside the app.